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  BeTwin ES (64-bit)
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Windows Updates Support Information
 
Windows 8 Support
Windows 8.1 Support
Support latest Windows Updates released by Microsoft 9 October 2018
 
 
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Manual
 
BeTwin ES

Released Date: October 2013
Size: 3.5 MB
Download Time: approx 15 minutes (56kpbs)
 
 
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System Requirements
Recommended System Requirements on Host PC
A Pentium IV 2.8GHz or faster processor is the minimum recommendation. For better performance, multi-core processor is suggested. Equivalent AMD processors are also supported.
Windows 8/8.1 (64-bit) computer (Windows RT is not supported).
For Windows 8/8.1 (64-bit), the minimum requirement for 2 users is 2 Gigabyte of RAM
256 MB of additional RAM or more is recommended for each additional user,
depending on the applications the user will be running.
USB Ports
Available PCI-E slot if PCI-E VGA card is to be used for Station

Graphics Cards/Adapters
BeTwin ES supports a standard PCI-E, DualHead/DualView VGA card or USB video adapter for the additional user. In order to be used by BeTwin ES, the VGA card/USB video adapter must supports Windows 8/8.1 Multi-Monitor feature..
The following are the ATi PCI-E DualHead/DualView VGA card tested to be working on the BeTwin Station:
  • Radeon HD 4350
  • Radeon HD 6850
  • Radeon HD 6670

The following are the nVidia PCI-E DualHead/DualView VGA cards tested to be working on the BeTwin Station:
  • GeForce 6600GT
  • GeForce 6800GT
  • GeForce 7100GS
  • GeForce 8600GT
  • GeForce 7100GS
  • GeForce 9300GE
  • GeForce GT 240
  • GeForce GT 520
  • GeForce GT 440
  • GeForce GTS 250

The following is the USB video adapter tested to be working on the BeTwin Station:
  • DisplayLink USB VGA Adapter
Windows 8/8.1 Multi-Monitor Support:
Unless the PCI-E, DualView and USB VGA Adapters are working correctly in Windows 8/8.1 Multi-Monitor mode, BeTwin ES will not work. In other words, you have to get the PCI-E, DualView and USB VGA Adapters to work correctly in Windows 8/8.1 Multi-Monitor mode before installing BeTwin ES.

Additional Hardware Needed for BeTwin Station
  • PCI-E, DualView or USB VGA adapter
  • Monitor
  • USB or PS/2 Mouse (USB-to-PS/2 Converter is required)
  • USB or PS/2 keyboard (USB-to-PS/2 Converter is required)
  • USB Audio (optional)

Note:
With BeTwin ES software installed on Windows 8/8.1 (32-bit and 64-bit), DirectX features or Display Hardware Acceleration is not fully supported on Host PC and BeTwin Station(s). Please verify BeTwin ES is working correctly in demo or trial mode and is meeting your requirements, including the performance, before you proceed to purchase & register BeTwin ES licenses online.

 
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FAQ
What is BeTwin ES?

BeTwin ES software enables two to nine users to share the computing power and resources of a single computer. All users can simultaneously perform any tasks that they would perform on a standard Windows 8/8.1 (64-bit).

Additional users are supported by add in off-the-shelf, PCI-E VGA cards or USB VGA adapters and monitors along with USB keyboards, USB mice and, optional, USB Audio.

Why would I want to buy the BeTwin ES software?

Reducing your initial investment
Reducing your cost of upgrading
Offering ease of maintenance and services
Reducing Total Cost of Ownership (TCO)

What are the recommended BeTwin System requirements?

A Pentium IV 2.8GHz or faster processor is the minimum recommendation. For better performance, multi-core processor is suggested. Equivalent AMD processors are also supported
Windows 8/8.1 (64-bit)
For Windows 8/8.1 (64-bit), the minimum requirement for 2 users is 2 Gigabytes of RAM

256 MB of additional RAM or more is recommended for each additional user,
depending on the applications the user will be running.
PCI-E VGA cards or USB VGA adapters that support multiple displays (one per each station)
USB ports (and Hubs if necessary regarding to the number of USB devices)
USB keyboard or PS/2 keyboard with USB to PS/2 adapter (one per additional station)
USB mouse or PS/2 mouse with USB to PS/2 adapter (one per additional station)
SVGA monitor per each station
Optional USB Audio each station

What are the recommended VGA cards for BeTwin stations running on Windows 8/8.1 (64-bit)?

The following are the ATi PCI-E VGA card tested to be working on the BeTwin Station:
  • Radeon HD 4350
  • Radeon HD 6850
  • Radeon HD 6670

The following are the nVidia PCI-E VGA cards tested to be working on the BeTwin Station:
  • GeForce 6600GT
  • GeForce 6800GT
  • GeForce 7100GS
  • GeForce 8600GT
  • GeForce 7100GS
  • GeForce 9300GE
  • GeForce GT 240
  • GeForce GT 520
  • GeForce GT 440
  • GeForce GTS 250

The following is the USB VGA tested to be working on the BeTwin Station:
  • DisplayLink USB VGA Adapter

Note: Please ensure that the VGA cards or USB VGA adapters work correctly in
Windows 8/8.1 Multi-Monitor mode before installing BeTwin ES (64-bit).

What do I need to take note in regards to enabling the Windows 8/8.1 Multiple Display Monitor feature prior to the installation of the BeTwin ES software?

Unless the VGA cards/adapters are working correctly in Windows 8/8.1 Multi-Monitor mode, BeTwin ES will not work. In other words, you have to get the VGA cards/adapters to work correctly in Windows 8/8.1 Multi-Monitor mode before installing BeTwin ES.

If you are not able to get the VGA cards/adapters to work correctly in Windows 8/8.1 Multi-Monitor mode, please consult your PC and VGA vendors for assistance on how to get the VGA cards/adapters to work correctly in Windows 8/8.1 Multi-Monitor mode.

a. VGA Drivers Support on Windows 8/8.1

Only WDDM driver model version 1.2 and above supports multiple drivers in a multi-adapter, multi-monitor setup.

i. From what we have tested, following are the ATi PCI-E VGA cards tested to be working on the BeTwin Station:
  • Radeon HD 4350
  • Radeon HD 6850
  • Radeon HD 6670
ii. The following are the nVidia PCI-E VGA cards tested to be working on the BeTwin Station:
  • GeForce 6600GT
  • GeForce 6800GT
  • GeForce 7100GS
  • GeForce 8600GT
  • GeForce 7100GS
  • GeForce 9300GE
  • GeForce GT 240
  • GeForce GT 520
  • GeForce GT 440
  • GeForce GTS 250
b. DualHead/DualView VGA Card Support

Only WDDM driver model version 1.2 and above supports multiple drivers in a multi-adapter, multi-monitor setup.

BeTwin ES supports DualHead/DualView VGA card under Windows 8/8.1 when the DualHead/DualView VGA card is configured:

  • For the Host (using the primary VGA output of the DualHead/DualView VGA card) and BeTwin Station (using the secondary VGA output to the DualHead/DualView VGA card).
  • For one BeTwin Station (using the primary VGA output of the DualHead/DualView VGA card) and another BeTwin Station (using the secondary VGA output to the DualHead/DualView VGA card).

The following are the ATi PCI-E DualHead/DualView VGA cards tested to be working on the BeTwin Station:

  • Radeon HD 4350 DualView
  • Radeon HD 6850 DualView
  • Radeon HD 6670 DualView

The following are the nVidia PCI-E DualHead/DualView VGA cards tested to be working on the BeTwin Station:

  • GeForce 6600GT DualView
  • GeForce 6800GT DualView
  • GeForce 7100GS DualView
  • GeForce 8600GT DualView
  • GeForce 7100GS DualView
  • GeForce 9300GE DualView
  • GeForce GT 240 DualView
  • GeForce GT 520 DualView
  • GeForce GT 440 DualView
  • GeForce GTS 250 DualView

c. Things to do before installing BeTwin ES

i. Within Windows Display Properties, make sure you are able to configure the BeTwin Station's VGA cards/adapters to "Extend my Windows desktop onto this monitor" so that the Windows desktop will be displayed on the Hosts and Stations monitors.

Unless the VGA cards/adapters are working correctly in Windows 8/8.1 Multi-Monitor mode, BeTwin ES will not work. In other words, you have to get the VGA cards/adapters to work correctly in Windows 8/8.1 Multi-Monitor mode before installing BeTwin ES.

If you are not able to get the VGA cards/adapters to work correctly in Windows 8/8.1 Multi-Monitor mode, please consult your PC and VGA vendors for assistance on how to get the VGA cards/adapters to work correctly in Windows 8/8.1 Multi-Monitor mode.

ii. The BeTwin Station's USB Keyboard, USB Mouse and USB Audio must be configured to use Microsoft native USB Keyboard, USB Mouse and USB Audio driver respectively, all third parties' USB Keyboard/USB Mouse/USB Audio drivers or utilities need to be uninstalled.


How do I purchase/ register the BeTwin ES software?

You can purchase/ register the BeTwin ES software online via the BeTwin ES Control Center or visit our web site at http://www.thinsoftinc.com

Important Notes for Internet Registration:
1. Ensure that you are using the Microsoft's Internet Explorer as the default browser
2. Make sure you have logged into the Windows 8/8.1 (64-bit) as an Administrator with full access rights.
3. Within Microsoft Internet Explorer, click on Tools => Internet => Options => Security => Custom Level. Set the "Reset To:" option to "Medium" and click on the Reset button. Next, click on the "OK" button to apply the changes. This is the required Internet Explorer setting and is what the BeTwin ES Registration page requires in order to successfully work the purchase/registration process.

Notes:
When prompted to install and run the "ThinSoft ..." and/or the "SheriffNet Module" ActiveX controls, you must click on the "Yes" button to install and run the ActiveX controls.

Please wait for each page to load completely before proceeding to the next page.

Step 1: On the Windows desktop, right-click on the BeTwin ES Control Center icon and then click "Run as administrator". Click on the BeTwin ES Control Center icon located on your desktop. This will launch the BeTwin ES Control Center. First, select Help from Control Center menu, and then select About.BeTwin from the Help sub-menu. Next, click on the "Internet Registration." button.

Step 2: Microsoft Internet Explorer will be launched and directed to the BeTwin ES Registration site. Select the language you wish to use to register BeTwin ES.

Step 3: If you have purchased BeTwin ES prepaid serial number(s), enter the prepaid serial number(s), and click the "Register New Serial Numbers" button.

If you do not have the BeTwin ES prepaid serial number(s) and want to purchase/ register BeTwin ES license online, click "Create New License and Purchase BeTwin ES" button.

Step 4: Enter the information requested and click "Continue with Registration".

Step 5: Once BeTwin ES is successfully registered, you will need to restart Windows.

How do I buy additional software licenses for different number of users?

BeTwin ES can be purchased online via http://www.thinsoftinc.com at a price of US$ 99.95 per user. As user needs increase, additional licenses can be purchased online.
Can both users access the Internet at the same time?

Yes, one of the best features of BeTwin ES is that all users can concurrently access the Internet.

Does BeTwin ES support faster modems?

Yes, BeTwin ES supports dial-up modems. It also supports ISDN, ADSL, Cable, T1 and any broadband connection.

Can I share peripherals, like a printer or CD Rom?

Yes, all users can share the same peripheral devices.

Can I share the Modem?

Yes, all users can share the modem. When you log onto the Internet through an Internet Service Provider (ISP), all users will be able to share to concurrently access the internet, with no increase in cost.
Does BeTwin ES allow me to view video clips and listen to music or other sounds?

Yes, you can view the video clip on the BeTwin Station. If sound is required
at the station, USB Audio can be used.

Can both users use the same program at the same time?

Most software products will allow all users to open and edit different documents at the same time, using the same program. Each user can also use different software products, concurrently.

Users who intend to run the software products concurrently on the BeTwin Station(s) and Host Computer are advised to review the Software Products' End User License Agreement.

Will multiple users of a single program make my computer work slower?

Most applications, once loaded, will run nearly as fast as with one user. Activities that place the most demand on the computer's resources (games and video clips) may experience some slowing, but most users will notice little difference in speed or performance.

Can I use DOS applications with BeTwin ES?

BeTwin Station supports windowed DOS prompts under Windows 8/8.1 (64-bit). You can now run DOS applications and access the DOS command prompt from the BeTwin Station.

Can I use the monitor from an older PC for the second station?

Yes, as long as it is a VGA or Super VGA monitor.

Can I add more than one station on the same computer system?

Yes, up to the maximum of eight BeTwin Stations can be connected.

Can I play interactive games on both stations?

Yes, but it depends on the type of games to be played.

Can I add a BeTwin System to a computer network (e.g. LAN)?

Yes, Windows and Novell Netware networks are supported. You only require one network node (one network card and one IP address) for all the users. Users can login to the network by using different user names and passwords.

Can the main system user monitor and control the activities on the second station?

The main system cannot turn off the BeTwin Station(s).. You cannot control the activities on the BeTwin Station(s).

How can I prevent the user on the BeTwin Station from shutting down the computer?

The Security Policy Settings in Windows 8/8.1 (64-bit) allow the Administrator to control certain user's privileges, as well as control certain actions allowed for the user. Administrator can modify the security-relevant settings, including users' rights to shut down Windows, by configuring the Security Policy.
Can we install two CD-ROM drives on the main system so that two users can access separate CD-ROM drives at the same time?

Yes, you can have 2 CD-ROM drives in the same system.

In order to enhance the speed of BeTwin system, should I increase the Memory (1GB RAM to 2GB) or upgrade the CPU speed (e.g. 2.8GHz to 3.2GHz)? I have a limited budget and can only afford one upgrade.

It depends on the types of applications you are running. If it is memory-intensive application, it is recommended that memory be increased. If it is a CPU-intensive application, it is recommended to upgrade your CPU.

When both users open the same file, can they save the file at the same time

It depends on the types of applications you are running. Some applications will provide full read and write privileges to the user who opened or accessed the file first, the other users may then have read only privilege.

Can the BeTwin system run on Windows 2000 Professional and Windows XP Home or Professional Edition?

No, BeTwin ES 64-bit only supports Windows 8/8.1 (64-bit)

Can I install programs on the BeTwin Station?

It is recommended to install the applications on the Host PC.

When connecting the BeTwin system to the LAN, can two different users login to the network using different accounts?

Yes, Windows and Novell Netware networks are supported. You only require one
network card and one IP address for all the users. Users can login to the
network by using different user names and passwords.
What type of hard disk should I use to get optimum performance?

Hard disks with faster access time and transfer rate are preferred. Ultra DMA hard disks, SATA hard disks and SCSI hard disks generally provide better performance.

How should I setup the BeTwin Station?

Installation is simple. By following a few steps, a two- or nine-user system
should take less than 30 minutes to set up. Please refer to the BeTwin ES
User Manual for detail instructions.

What is the maximum USB cable length supported?

A maximum of 30-meters is supported. The USB specifications state that an active USB hub is required for every 5-meter interval and a total of five (5) USB hubs can be used in one chain.

What is the maximum video cable length supported?

It can support up to a maximum of 30-meters. To get a good display quality,
double-shielded/twisted-pair video cable is recommended.

Can the main system and BeTwin Station access the same CD-ROM at the same time?

Yes, it depends on the CD-ROM contents to be accessed.

Do I need to buy additional software licenses?

Additional software licenses may be required, kindly check your Software End User License Agreement. Users who intend to run the software products concurrently on the BeTwin Station(s) and Host Computer are advised to do the following : (a) Review the Software Products' End User License Agreement if they are authorized to run multiple instances/sessions, using a single copy of the Software Products, concurrently on the BeTwin Station(s) and the Host Computer and/or (b) Check with the respective companies of the software products for such usage and/or similar usages.

How can I register the BeTwin ES software on the computer that does not have Internet access?

User must install BeTwin ES on the computer that has Internet access to register the BeTwin ES software.

How many IP addresses can be assigned to the computer under Windows 8/8.1?

Windows 8/8.1 allows users to use multiple IP addresses per network connection for multiple IP numbering schemes, such as public addresses used for the Internet and private addresses, and for multiple logical IP networks on the same physical network segment.

How can I protect the data on the computer from unauthorized access?

Windows 8/8.1 (64-bit) allows users to set, view, change, or remove file and folder permissions. However, you can set file and folder permissions only on drives formatted to use NTFS.

How should I upgrade the VGA drivers?

Step 1: Deactivate BeTwin via BeTwin Control Center\Options\Set
Configuration and restart Windows.

Step 2: Upgrade the VGA drivers and restart Windows.

Step 3: After Windows has restarted, under Windows Display Properties, you
must be able to configure the VGA cards/adapters to "Extend my
Windows desktop onto this monitor" so that the Windows desktop will be
displayed on the Host and Station monitors.

Step 4: Activate BeTwin and restart Windows.

Step 5: If the BeTwin Station does not turn on after 90 seconds, you may
need to restart the Windows again. You may also require to re-run Configuration Wizard to re-setup the Host and Station(s).

Is Windows RT supported?

No, it is not supported.

Is Windows 8/8.1 (64-bit) supported?

Yes, BeTwin ES (64-bit) supports Windows 8/8.1 (64-bit).

BeTwin ES (32-bit) supports Windows 8/8.1 (32-bit).

I am not able to logon into Windows using an user account without a password.

This is related to Windows Local Security Policy --> Local Policies --> Security Options
--> Accounts: Limit local account use of blank passwords to console logon only (Default is Enabled; ie user without password will not be able to logon into Windows) security option. If you have problem logging with a user without password, the following are the possible resolutions:

1. A user must have a password in order to logon into Windows; or

2. Disable the security option "Limit local account use of blank passwords to console logon only"

Go to Windows Local Security Policy --> Local Policies --> Security Options and set the "Limit local account use of blank passwords to console logon only" option to "Disabled" (from Enabled or Not Defined). Then restart Windows.
Using the webcams with Yahoo! Messenger on the main system and BeTwin Station(s).

Step 1: Set up the main system and BeTwin Station(s). Connect the USB keyboards, USB mice, USB audio, USB webcams to the USB ports of the main system and USB hubs on each individual BeTwin Station. Ensure that all hardware are working properly.
Step 2: Install BeTwin-ES software in Windows and restart the computer. Next, run BeTwin Configuration Wizard, restart the computer again and ensure that the main system and BeTwin Station(s) are working correctly.
Step 3: Install Yahoo! Messenger Version 10.
Step 4: Run Yahoo! Messenger on the main system and BeTwin Station(s). Go to Yahoo! Messenger main menu and click on Help => Set up Video and Voice to configure the webcams and microphones on the main system and BeTwin Station(s). You can now test to make sure that the microphones, audio and webcams are working correctly on main system and BeTwin Station(s).
Step 5: After configuring Yahoo! Messenger on the main system and BeTwin Station(s), you can now start using video call, voice call or send instant message with Yahoo! Messenger between the main system and BeTwin Station(s).


Which Cyber Cafe management software can I use in a Cyber Cafe environment using BeTwin Stations?

TrueCafe a Cyber Cafe software (consists of Server and Client software) can be used to manage BeTwin Stations in a Cyber Cafe environment.

Extract of TrueCafe software overview:

The TrueCafe-Server software is a center of cyber cafe maintenance. It provides pricing, customer and session management, payments, reporting and so on.

The TrueCafe-Client software blocks unauthorized access to terminals, displays statistics of a user's session and a list of applications a user can start after a terminal is unlocked.

The TrueCafe software is available for download at url, http://www.truecafe.net/download.html

For Step-by-Step Installation Guide on TrueCafe software, refer to url, http://www.truecafe.net/doc/setup_thin_client.html

For more product information on TrueCafe software, refer to url, http://www.truecafe.net/doc/page102.html

Disclaimer: ThinSoft does not guarantee nor warrant that the TrueCafe software will be suitable for a particular purpose. It is entirely at a customer's discretion to make this decision.


Is Windows 8/8.1 Touch supported?

No, it is currently not supported.

 
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